Humanistic – we unlock people’s potential

What this means:

  • We develop and strengthen people’s self-esteem and well-being.
  • We celebrate differences, and create a climate where people can be themselves.
  • We are compassionate and empathic.
  • We work holistically to improve well-being, engagement and performance at work.

Collaborative – we build open and trusting relationships

What this means:

  • We invest in creating real and lasting connections with people.
  • We genuinely care for and support others.
  • We work as a team.
  • We practise the principles of awareness of others, non-defensiveness, authenticity and openness, and we work collaboratively for mutual success.

Authentic – we walk our talk and take responsibility

What this means:

  • We use our values as a guide and seek to do the right thing.
  • We say what we are going to do and we do it.
  • We are straightforward, open and honest with ourselves and others.
  • We take accountability for our actions.

Sustainable – we make a long-term positive difference to people and organisations

What this means:

  • We provide development solutions that are accessible to all that need them.
  • We focus on attitudes and emotions to enable sustainable behavioural change.
  • We create long-term value for our customers and their people.
  • We invest our energy in building genuinely trusted partnerships.

Excellence – we create value through insight and innovation

What this means:

  • We take the time to truly understand our customers and their needs.
  • We embrace new learning and opportunities to innovate.
  • We undertake continual self-development and strive for excellence in all that we do.
  • We apply our knowledge and ideas in a pragmatic business-focused manner.